All books

Communication
Never Split the Difference
By
Chris Voss and Tahl Raz
Never Split the Difference makes negotiation feel more like careful listening than verbal combat. Voss offers simple tools for naming concerns, asking better questions, and finding limits that have not been said aloud. I like the book because the best deal often starts with understanding what the other person is protecting. Those skills help in sales, contracts, hiring, and a future company sale. Some examples are dramatic, but the tools work in ordinary rooms too. Calm curiosity usually travels farther than a clever threat.
Tell us what you’re building
You don’t need to know exactly what you need. Grab a time on my calendar, tell me about your business, and we’ll figure out what makes sense from there.
Rather call? Dial 619.613.0933.
If I miss you, I’ll personally call you back. (For real!)
If I miss you, I’ll personally call you back. (For real!)