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Operations & Management
The Goal
By
Eliyahu M. Goldratt and Jeff Cox
The Goal teaches operations through a story about a factory that is falling behind. Goldratt's main idea is to find the one limit slowing the system and improve the work around it. I like the story because the lesson is easier to remember than a chart of factory rules. Every company has a bottleneck, even when the team proudly lists twelve top priorities. Fixing the right limit can improve cash, service, and the daily experience of work. A repeatable operation is one of the strongest parts of a sellable business.
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